Hi! I’m Sarah, a user researcher in NYC.
I make sense of human complexity, equipping teams with the knowledge to reduce risk and capture opportunity.
case studies
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Assessment of the member registration experience across the current member web portal and the member mobile application to identify enhancement opportunities.
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A strategic approach to an internal data platform enhancement, baselining the current system and establishing success metrics.
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Usability evaluations of a new system function, supporting internal session facilitators coordinate with external reviewers to manage Client Review sessions.
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Viability assessment of data catalog taxonomy and label, for data management system’s search and tagging feature.
