I turn chaos into clarity.
For seven-plus years, I've led mixed-methods research across complex, high-stakes, and heavily regulated domains — healthcare, education technology, and enterprise operations — turning ambiguity into decisions people can act on with confidence.
Auditing registration across web and mobile
A cross-platform audit of member registration, surfacing where and how the web and mobile experiences fall short.
Baselining a data platform ahead of its next phase
A baselining effort for an internal data platform — establishing where it stood, and what success would need to mean.
Usability testing an assessment review before launch
A pre-launch usability study, testing whether a new review-coordination tool would hold up under real use.
Assessing a data catalog’s tagging system for efficiency
A findability assessment for a data catalog, translating an ambiguous tagging structure into a clear rebuild direction.
I’ve always been the person who wants to know what’s actually going on.
I am a Senior UX Researcher dedicated to making complex systems digestible and human-centered. For over seven years, I've equipped teams across high-stakes industries with the critical knowledge they need to move forward. I’ve always enjoyed solving puzzles and reading mysteries, and UX Research is an extension of that curiosity.
My ethos is to reduce friction and enable equitable access by grounding every decision in authentic human needs. My colleagues would tell you that my superpower is the ability to make sense out of chaos; I take conflicting data and structural noise and transform it into clear, digestible, and collaborative insights.